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Per month

Best for businesses
with 1-5 employees

  • Up to 150 contacts per month
  • Customize the widget texts
  • Multi-language widget
  • Unlimited call recordings


Per month

Best for businesses
with 6-10 employees

  • Up to 300 contacts per month
  • Customize the widget texts
  • Multi-language widget
  • Widget unbranding
  • Unlimited call recordings
  • One click CRM integration

More Than 10 Employees?

  • Mass Email & SMS campaigns
  • Multi-channel marketing tool
  • Unlimited contacts per month
  • Unlimited call recordings
  • VIP plus customer service
  • Open API for integrations
  • Full control of caller ID

Trusted by great Brands

Loved By Customers

We've used Bontact for over 8 months now and it really is an excellent way to communicate with customers. Feature rich and outstanding support make this a wise choice.
Dave Morris
Popular Restaurant Parts
Highly recommend this app for any small business . Practical solution to communicating with customers. I find the app connect to the phone very useful.
Excel Log Cabins
I'm in love with this app. It helps us respond to customers faster without giving out our number. Customer Service handle my issue extremely fast. I just want to say thank you.
Cassieandre Jones
Rich Girls Closet
Very cool app. I have tried all of the chat apps on Shopify, With the ability for customers to transfer their chat to text (and they use it) or email and have it flow seamlessly in the admin is great. With notification going to the android app and/or text you ...
Suzie Melbourne

Frequently asked questions

How are you different than all other chat and support solutions?

Communication should be simple and easy for your customers and for your business. Using Bontact your customers can communicate the way they like and you can manage interactions effectively in A CRM or any other business tool you already use (without integration overhead). Other communication solutions are fragmented and don’t fully address the breadth of communication options. Bontact is the only solution that offers a multi-channel, communication platform that allows you to manage your interactions easily and intelligently.

How can I support my international users?

All of our services are offered locally and globally. We support most languages (chat) and offer calls to any destination in the world (callback/text messaging).

What is Callback?

Bontact allows users to call your representatives directly through your site for free, no matter where they are in the world. Every Callback results in two calls – one to the web visitor and another one to you. When connecting 2 phones, we use normal PSTN Lines (NOT VoIP) to maintain a high quality of voice call and fast connection.

What are Contacts & how do they work?

A contact is the collection of information you have on a visitor that reaches out to you. Anytime someone reaches out and gives you their email, phone number, name etc. our software will automatically save this to a contact. You can also manually add any notes or information you may have. Once you have reached your contact limit (depending on which plan you are on) your conversations will not automatically generate a contact, and there will be no easy way to export this information. 

What is my welcome message and how do I use it?

Each agent which has a login to the Bontact dashboard will be able to edit their personal 'welcome message' on their profile page. This message is automatically sent out to a new online visitor when you invite them to a chat.